Use of the website
You are not allowed to copy or use any material
on the site for any commercial purposes. This website for
your own personal use.
All information is as accurate as possible.
Important Notice
All holidays are sold subject to the Terms
and Conditions outlined on this website.
Links to other sites
MANILVA SOLUTIONS
are not responsible for the content of the websites that are
provided as links from our site.
Changes to the Terms and Conditions.
MANILVA SOLUTIONS
reserve the right to amend the terms and Conditions. By browsing
the site you are accepting the terms and conditions current
at that time.
Your Holiday Booking
When your holiday is booked and confirmed
we accept your reservation in accordance with these Terms
and Conditions. MANILVA SOLUTIONS
will always confirm a booking via email or telephone. If any
details are incorrect you must inform us immediately. If
a booking is taken on behalf of a group all members of the
group will be bound by these Terms and Conditions.
Holiday Prices
All prices in MANILVA
SOLUTIONS are correct at the time
of launch. MANILVA SOLUTIONS
reserve the right to change the price of any of their products
or services. Once your booking is confirmed the given price
will not change. MANILVA SOLUTIONS
also guarantee that the price of your holiday will be the
lowest price possible.
Security Deposits
Security deposits will taken via a UK
bank account in cash. MANILVA
SOLUTIONS reserve the right deduct
an amount from your deposit for any damage incurred in the
property during the period of your stay. You will be issued
with a statement outlining the damage and the charges incurred,
refund of the deposit will be in the same way that it was
taken via a UK bank account.
If we cancel your holiday
Our aim is to provide your holiday as
booked. However we reserve the right to cancel your holiday
in any circumstances. If we cancel your holiday you may either
receive a full refund of the value of your accommodation or
accept an alternative property. Additional payments may be
required if the alternative property is of a higher rental
value and in addition if the property is of a lower rental
value MANILVA SOLUTIONS
will refund the difference.
MANILVA SOLUTIONS
will always inform you as soon as possible if any changes
to your reservation are necessary. Compensation will not be
made or liability accepted in we are forced to cancel your
holiday due to unforeseen circumstances or circumstances beyond
our control (outlined in our Terms and Conditions).
What happens to complaints
MANILVA SOLUTIONS
will always deal with emergencies or complaints immediately
that may arise usually within. MANILVA
SOLUTIONS accept no responsibility
for events beyond our control.
Our responsibility for your Holiday
We will arrange for you to receive the
services that you have booked and that have been confirmed
by MANILVA SOLUTIONS.
These services will be provided by MANILVA
SOLUTIONS direct. MANILVA
SOLUTIONS emphasise that we take
all reasonable care to ensure that all the services advertised
by us are efficient and reputable.
Personal Injury
Personal injury to any person or persons
attending or occupying the property or at any time throughout
your holiday is the sole responsibility of the tenant, and
should be actioned through their own holiday insurance policy.
Your holiday contract
By asking MANILVA
SOLUTIONS to confirm your holiday
booking you are accepting the terms of this agreement.
Paying for your holiday
Payment must be made in full to MANILVA
SOLUTIONS before you enter the
property either in cash, or by bank transfer.
Holiday Insurance
It is your responsibility to obtain
Holiday or Travel Insurance.
If you change your booking
- If you are prevented from taking the holiday
you have booked you may transfer your booking to another
person provided you meet the following conditions:
- You must sign an holiday amendment form
authorising MANILVA
SOLUTIONS to alter the booking name.
- The person to who you transfer the booking
must comply with the terms of
the existing booking
- That person must sign a new booking form
accepting the holiday and our
terms and conditions.
- You will remain responsible for any payment
on the holiday or any services
booked should that person fail to pay it.
- You cannot transfer a booking without
notifying MANILVA SOLUTIONS
and if the above conditions are not undertaken.
If you cancel your Holiday
If you want to cancel your holiday or
part of it you must notify MANILVA
SOLUTIONS and complete a amendment
/ cancellation form. To cover the cost of processing your
cancellation and to compensate us for the risk that we may
not be able to resell the holiday or service we will make
a cancellation charge of up to 50% of the price of your accommodation.
The person who made the booking will be responsible for the
charge.
Holiday Participation
We reserve the right to refuse to accept
you as a customer or to continue dealing with you if your
behaviour is disruptive or affects other holidaymakers, residents
or any members of the community in with your accommodation
may belong or to any MANILVA
SOLUTIONS representative either
in writing or in person. In such circumstances no refunds
or compensation will be made to you.
Your accommodation
The accommodation you have booked can
only be used by those people named on your booking confirmation.
No other persons are allowed to stay or let the accommodation
under any circumstances. You are responsible for basic security
measures in the property. MANILVA
SOLUTIONS will take every precaution
to ensure that all electrical systems and any appliances are
maintained but hold no responsibility for any accidents that
may occur in the property or grounds. Defects of any items
must be reported immediately to a MANILVA
SOLUTIONS representative.
Your responsibilities
Throughout your holiday you are responsible
for the property which you have booked and you are required
to take care of it and enforce any security procedures when
vacating the property throughout your stay. Upon departing
the property you are expected to leave it in a reasonably
clean manner and you may be charged in the property is vacated
in an unclean manner. You, any members of the group or any
third parties attending the property are required to look
after the property and adhere to the rules of the community
to which the property may belong.
Events beyond our control
Events beyond out control include: war,
threats of war, riots, civil disturbances, terrorist activity,
industrial disputes, natural or nuclear disasters, fire, epidemics,
health risks, technical problems with transport including
airports, shipping ports motorway closures, severe weather
conditions or any other similar events. We would draw your
attention to the fact that although we are sympathetic to
instances of unforeseen building work or construction which
may occur in the vicinity of your holiday these instances
are completely out of our control. We will try our best to
assist you in these circumstances but they are beyond our
control and we cannot accept liability.
Manilva Solutions
Local 2, Edif. Martagina, Plaza
Vicente Espinel,
Sabinillas, 29692 Manilva, Malaga, Spain
Telephone 0034 952 890 928
Fax 0034 952 897 431
From the UK:
Telephone 0844 7346665 Fax: 0844 7345499
Email info@manilvasolutions.com |
